Info on How to Exchange Your Merchandise

Please look over our exchange policy.
 
**Please call our store (248) 656-7674 if you are wanting to exchange your size. That way we can try and pull your merchandise ASAP as some merchandise is in high demand and we have limited quantities. Please note: exchanges are not guaranteed**
 
  • Fill out the exchange form and include the following in the message box:
  • Order #, date of purchase, tag description of the item(s) if you are exchanging. Please also include a note regarding your special request if you called the store.
  • Upon your request, we will get back to you ASAP.
  • Package your item with the original receipt and take it to your local carrier. Please keep track of your order.
  • We are not responsible for any lost or damaged items.
  • Once again, ALL SHIPPING FEES are the responsibility of the customer.
  • Send the exchange to the following address:
Valentina's Posh Palace
55107 Shelby Rd, Shelby Township, MI 48316, US
  • Once we receive your item, we will issue a store credit in the form of a coupon code.
 
**Store credit will never expire.**